he challenge was to create a website that efficiently handles a complex booking model with the intricacies commonly encountered when fulfilling whole and partial chalet bookings. In addition it was essential that the new site successfully conveyed the high brand values of VIP whilst being intuitive and enjoyable for customers to use, as well as incredibly easy for the VIP Ski team to manage and update.
- Integration with Comtec Travelink
- Hosted with AWS Cloud infrastructure
- Salesforce CRM integration
- Integrated product & content management
- Special offer & promotion management
- Custom Travelink reports
- Twitter integration
- Creative web design
- Booking flow optimisation
- Agile software development
- Multiple websites, single platform
Zolv focussed heavily on the design of the new site. High-quality images of the chalets took centre stage, offering users a real feel for the atmosphere of VIP's chalets. With the Web Travel Platform, Zolv made it easy for VIP Ski to take greater control over its content. The result is a website that allows VIP to speak directly to its customers; quickly and easily initiating marketing campaigns based on customer segmentation.
Zolv were able to come up with superbly elegant solutions to grisly problems
Gareth Crump, Sales and Marketing Director, VIP
In addition the new booking system ensures customers enjoy the same tailored and personal approach found when booking over the phone, but with the ease and convenience of booking online.