Privacy Policy

This website privacy policy describes how Zolv protects and makes use of the information you give the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

When we say 'we', 'us' or 'Zolv' it's because that's who we are and we own and run the Site.

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on: [03/08/2023]

If you have any questions about this policy, please email enquiries@zolv.com or write to: Avenue HQ, 10-12 East Parade, Leeds, LS1 2BH.

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the "GDPR"), we are a 'data controller' of your personal information.

Both personal information and personal data have the same meaning in the context of this Privacy Policy.

We may collect the following information:

• Name and job title
• Contact information including email address and phone number
• Information about the company you represent
• Website usage data
• IP Address
• Other information you make available to us through your enquiries
• We will also collect personal information from job applications (such as your contact information, CV, the application form itself and cover letter).

We collect personal information directly when you provide it to us or automatically as you navigate through the Site

We collect your personal information when you provide it to us when you complete a contact request form, subscribe to a newsletter or send us a communication.

We will use your personal information;

• To take steps linked to a contract:
• Where this is necessary for purposes which are in our legitimate interests which include;
  • providing you with services described on the Site;
  • carrying out technical analysis to determine how to improve the Site and services we provide
  • to improve the products and services we provide.
  • to contact you in response to a specific enquiry.
  • to customise the website for you.
  • to send you promotional emails about products, services, offers and other things we think might be relevant to you.
  • to send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.
  • to contact you via email, telephone or mail for market research reasons.
  • processing your job application to Zolv

We may disclose personal information to the following recipients;

• subcontractors and service providers who assist us in the ways we use personal information, in particular; website hosting providers which are located in the EEA, business development and marketing activities which are located in the UK and analytics services, which are located in the EEA.
• our professional advisers (solicitors, accountants etc) which are located in the UK
• regulators and government authorities in connection with our compliance procedures and obligations
• other recipients where we are authorised or required by law to do so

What is a cookie?

A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

• Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
• Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
• Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
• Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
• To recognise when you return to our website. We may show you relevant content, or provide functionality you used previously.
• Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser's cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

We are based in the UK so your data will be processed in the UK. Some of the subcontracted services we have described above, are delivered from outside of the UK in places like Amsterdam, but not outside of the EEA. We do this on the basis of your consent to this policy. In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

We store personal information on secure servers that are managed by us and our service providers. Personal information that we store or transmit is protected by security and access controls, including username and password authentication and data encryption where appropriate.

You have the right to make a request to access personal information we hold about you and to request corrections of any errors in that data. You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests and, where we have asked for your consent to process your data, to withdraw this consent. To make an access or correction request, a request to port your personal information or to withdraw consent, contact us by email at mydata@zolv.com or write to us at: Zolv Ltd, 3rd Floor, Atlas House, Leeds, UK, LS1 2HL

Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving information from us), we send you marketing communications by email about products and services that we think may be relevant to you. You can 'opt-out' of such communications if you would prefer not to receive them in the future by using the "unsubscribe" facility provided in the communication itself.

You also have choices about cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Site may not work properly in your case.