irgin take home honour at the recent Travolution Awards in London
The Awards which were recently held in London are unique in recognising companies, brands and individuals who excel in the fields of online travel distribution, digital marketing and technology.
Virgin Holidays were one of 30 winners on the night, and winner of one of just five consumer voted for awards for the best websites. Some of the UK’s biggest and best established names were shortlisted into the five consumer voted categories, and Virgin Holidays managed to fend of stiff competition from some well respected names.
Dinah Alam Senior Customer Experience Manager said “We’re absolutely thrilled to win this award and the fact it’s voted by consumers makes it even more relevant to what we have been trying to achieve. Over the last few years them web team here at Virgin Holidays have worked really hard to improve the online customer experience – it’s something that has had to transform gradually over time, so we are really proud that consumers like it and we are looking forward to making even more customer focussed progress in the future.”
Zolv have worked with Virgin Holidays for the past 12 years developing a suite of tools and websites that have provided their trading, product and marketing teams the control they need to quickly manage product and content, producing landing pages, special offer listings and promotional pods, in response to fast-moving market demands. We have delivered several complete redesigns for the main Virgin Holidays site over this time, each one increasing conversion rates considerably.
Olly Wenn, Managing Director at Zolv said “We work very closely with Virgin to constantly improve on their online trading capabilities and user experience. To have consumers vote for this award is testament of our collaborative approach to get the right product in front of the right user.”
We look forward to Virgin Holidays continued success at the forefront of online travel into 2015